Years of Experience: 10 Years
Salary Requirements: $65k
Forward-thinking Customer Success professional with a BS in Marketing, strong sales orientation, and a proven track record of driving retention, expansion, and revenue growth within customer-centric organizations. Experienced in developing risk mitigation and escalation frameworks, leading strategic platform adoption initiatives, and partnering closely with Sales and Marketing to identify growth opportunities and drive upsell and cross-sell strategies. Brings deep commercial expertise, including pricing strategy, pipeline forecasting, and revenue planning, while balancing business objectives with long-term customer value. Recent experience includes an Office Administrator role, including sales support and QuickBooks. Located in Rochester and seeking $65k.